Legal
Terms of Service
Last updated 7 September 2026
These Terms of Service (“Terms”) form a binding agreement between you or the institution you represent (“Client”) and Aramco Investments, with its principal place of business at 11th Floor of the West Wing, Al-Midra Tower (Building 3304), Dhahran, Saudi Arabia (“Aramco Investments”, “we”, “us”, or “our”). By accessing the platform, submitting an onboarding application, or using any Aramco Investments service, you agree to these Terms and to our Privacy Policy and Risk Disclosure.
1. Agreement and scope
Aramco Investments provides institutional-grade market access, execution tools, portfolio analytics, and related operational services for professional and institutional investors. These Terms apply to the website, authenticated platform, APIs, account management, and any strategy, custody, or research materials we make available.
If you are accepting these Terms on behalf of an entity, you represent that you have authority to bind that entity. If you do not agree, you must not use the services.
2. Eligibility and permitted clients
The services are intended for professional, qualified, and institutional investors. They are not offered to the general public as a retail consumer product. You must be able to lawfully receive the services under the laws of your jurisdiction and the jurisdiction of the account.
- The Client must complete institutional onboarding, including KYC/AML review.
- Natural persons acting for an institution must be duly authorized officers, directors, or agents.
- We may refuse, condition, or limit an application at our discretion, including where sanctions, source-of-funds, or suitability concerns exist.
- Access may be unavailable in restricted jurisdictions or to sanctioned persons.
3. Onboarding, KYC, and account opening
Account opening is subject to identity verification, beneficial-owner identification, sanctions screening, and source-of-wealth review. Typical institutional onboarding is 48–72 hours after complete documentation is received; timing is not guaranteed and expedited review is available only in limited jurisdictions.
You must provide information that is accurate, complete, and current, and promptly update us if that information changes. We may request additional documents at any time and may suspend services until those requests are satisfied.
4. Platform services
Depending on your account type and agreed mandate, services may include execution in digital assets, listed equities, forex, indices, and commodities; access to long-term wealth or short-term tactical strategy frameworks; analytics dashboards; and operational support from a dedicated account manager.
Portfolio figures, charts, allocations, and performance indicators shown on the public website are illustrative only and do not represent a live account, solicitation, or promise of results.
Strategy descriptions are operational frameworks, not personalized investment advice unless we have entered a separate written advisory or discretionary mandate with you. Market access may be provided through affiliates, brokers, venues, or custodians.
5. Fees and settlement
Institutional accounts are charged according to a tiered, volume-based schedule communicated during onboarding or in a separate fee letter. Custom schedules may be agreed in writing based on projected activity.
- Fees may include commissions, spreads, financing, custody, and strategy or platform charges.
- We may deduct fees from account balances or invoice them as specified in your fee letter.
- You are responsible for taxes, wire costs, and third-party charges unless we agree otherwise.
- We may update standard fees with reasonable prior notice, except where a signed schedule states otherwise.
6. Acceptable use and account security
You are responsible for credentials, API keys, hardware tokens, and all activity under your account. Notify us immediately of any unauthorized access or suspected compromise.
- Do not use the platform for market manipulation, wash trading, or other unlawful activity.
- Do not attempt to bypass access controls, scrape non-public data, or interfere with platform integrity.
- Do not share access with unauthorized persons or use another client’s account.
- Do not use the services in violation of sanctions, anti-money-laundering, or market-abuse laws.
7. Orders, execution, and market data
Order placement does not guarantee execution. Fills depend on liquidity, venue rules, price, size, connectivity, and risk controls. We may reject, delay, or cancel orders to manage credit, operational, or compliance risk.
Market data, charts, and analytics are provided for informational purposes. Data may be delayed, incomplete, or sourced from third parties, and we do not warrant its accuracy or fitness for a particular trading decision.
8. Intellectual property
The platform, trademarks, software, research layouts, and content are owned by Aramco Investments or its licensors. We grant you a limited, non-exclusive, non-transferable license to use the services for your internal institutional purposes during the term of your account.
You retain ownership of data you submit. You grant us a license to process that data as needed to provide the services, meet legal obligations, and improve operational resilience, as described in the Privacy Policy.
9. Disclaimers
The services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Nothing on the website or platform is an offer to sell, or a solicitation to buy, any security, digital asset, or other instrument in any jurisdiction where such an offer would be unlawful. Trading and investment activity involve a significant risk of loss. See the Risk Disclosure.
10. Limitation of liability
To the fullest extent permitted by applicable law, we are not liable for lost profits, lost opportunities, unrealized gains, data loss, or indirect, incidental, special, or consequential damages.
Our aggregate liability arising out of the services is limited to the fees you paid to us for the services giving rise to the claim during the three months before the event, except where liability cannot be limited (including death or personal injury caused by negligence, or fraud).
11. Indemnification
You will indemnify and hold harmless Aramco Investments and its officers, employees, and affiliates against claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of law, or your misuse of the services.
12. Suspension and termination
We may suspend or terminate access immediately if we reasonably believe there is a compliance, security, credit, or legal risk, or if you materially breach these Terms. You may request account closure by written notice, subject to settlement of open positions, fees, and legal holds.
Provisions that by their nature should survive—including fees owed, disclaimers, liability limits, indemnity, and governing law—will survive termination.
13. Governing law and disputes
These Terms are governed by the substantive laws of the Kingdom of Saudi Arabia, excluding conflict-of-law rules. The exclusive place of jurisdiction is Dhahran, Saudi Arabia, unless mandatory law requires otherwise.
The parties will first attempt to resolve disputes in good faith through the Client’s account manager and our legal team. If unresolved, either party may bring proceedings in the competent courts of Dhahran, Saudi Arabia.
14. Changes to these Terms
We may update these Terms to reflect product, legal, or operational changes. Material updates will be posted on this page with a revised date and, where required, notified to active account holders. Continued use after the effective date constitutes acceptance.
15. Contact
Legal notices may be sent to legal@aramcoinvestments.com or to Aramco Investments, 11th Floor of the West Wing, Al-Midra Tower (Building 3304), Dhahran, Saudi Arabia. Operational inquiries may be sent to arservices@aramcoinvestments.com.